Reference

How at886 Handles Your Personal Information

Your account data stays with us — not passed around, not sold. This page covers exactly what we collect when you use at886, how we store it, and what rights you hold over your own information, including data tied to your DANA, OVO, or…

No data sellingDANA, OVO, GoPay transaction privacyYour right to access and deleteSecure account storageContact us any time
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at886 How at886 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Cookies and Tracking

We use session cookies to keep your login active and analytics cookies to see which parts of the lobby see the most activity. You can manage cookie preferences through your browser settings at any time.

Account Security

Account access uses SSL encryption on every page. If we detect a login from an unrecognised device, we trigger an OTP verification step to your registered contact before the session continues.

Data Retention

We keep account and transaction records for as long as required by applicable local law and our internal compliance process. Once retention periods expire, data is deleted or anonymised from our systems.

Your Rights Over Your Data

You can request to view, correct, or delete the personal data we hold. Submit the request via live chat or email with your account details, and we will respond within the timeframe local law requires.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Open the chat widget inside your at886 account to raise a privacy or data request directly. Our team handles data queries through the same channel as account support.
Email Support Send your privacy request, including your registered email and the specific data you need reviewed or removed, to our support address shown in your account settings.
Account Settings Some data preferences — such as communication opt-outs — can be adjusted directly in your account settings panel without needing to contact the team.

Common Questions About Your Privacy at at886

These questions cover the data rights and privacy topics we hear most often. If your question is not listed here, reach us via live chat inside your account and we will handle it directly.

No. We do not sell or rent your personal data to third parties for marketing or any other commercial purpose. Data shared with DANA, OVO, or GoPay is limited to completing your transaction only.

We log the transaction reference, wallet identifier, and amount to verify the deposit and keep your account balance accurate. We never store your full wallet PIN or payment password.

Yes. Contact us through live chat or our support email with your registered account details. We will compile and send your data within the period required by applicable local law.

Send a deletion request via live chat or email, including your registered email and account ID. We will process it in line with local law — some records must be retained for a required period before deletion.

We use session cookies for login continuity and analytics cookies to understand lobby usage. You can block or clear cookies through your browser settings, though this may affect how your account session works.

Closing your account does not immediately erase all records. Transaction and account data is retained for the period required by applicable local law, then deleted or anonymised from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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